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Is this patient a mystery shopper?

Could your next patient be a mystery shopper hired by your facility to provide feedback on the care he or she received? I just read an article that the American Medical Association’s ethics counsel is considering this.

I think hospitals and their staff should always be looking for ways to improve their care, but I’m not so sure this is the right way to go about it. I would hate to think that anyone with a serious condition would have to wait while a mystery shopper is being tended to.

As a travel nurse how do you feel about this?

Give us your thoughts!


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